{"id":4271,"date":"2026-01-09T12:26:40","date_gmt":"2026-01-09T12:26:40","guid":{"rendered":"https:\/\/eac-web.dgmedialink.com\/?page_id=4271"},"modified":"2026-07-20T17:02:37","modified_gmt":"2026-07-20T14:02:37","slug":"household-account-explanation","status":"publish","type":"page","link":"https:\/\/eac-portal-uat-cgdef0ambhf0a4f0.a01.azurefd.net\/en\/supply\/for-the-house\/household-account-explanation\/","title":{"rendered":"Household Account Explanation"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1020,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4271","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Household Account Explanation - EAC Platform<\/title>\n<meta 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It remains the same even if there is a change in tenancy and\/or account number. For some EAC services, e.g. when reporting a fault to the EAC Contact Centre, customers may be asked to provide the Premise ID.<\/p>\n"},{"number":"2","button_label":"Load Ent.\/Fuse","modal_content":"<p><strong>Load Entitlement<\/strong> shows the Maximum Demand (in KVA) the customer is entitled and whether the load is single-phase or three-phase.<\/p>\n<p>Fuse means the nominal value of electricity (in Ampere) which EAC\u2019s equipment allows to be supplied to your premises.<\/p>\n<p>Please note:<\/p>\n<ul>\n<li>in cases where accounts were created several years ago, the load entitlement\/fuse may not be shown.<\/li>\n<li>the Load Entitlement refers to Monthly Customers, while Fuse usually refers to Bi-monthly customers.<\/li>\n<\/ul>\n"},{"number":"3","button_label":"Tariff\/s","modal_content":"<p>The tariff determines how consumption is charged. EAC has configured its tariffs to take into account the connection voltage level and consumption behavior of the customer, e.g. consistency of use of the load, if the demand (consumption) occurs in Peak or Off Peak periods.<\/p>\n<p>Separate Tariffs for different types of use are offered and they are categorised in Domestic, Commercial, Industrial,Public Lighting and Water-Pumping.<\/p>\n<p>For Domestic customers, tariffs with code 01, 02 and 08 are offered. In addition, another tariff with code 56 is offered for the purpose of storage of thermal energy (storage heaters,water-heaters, etc) and potteries.<\/p>\n<p><strong>Tariff 01<\/strong>: The billing rate is fixed throughout the 24-hourperiod.<\/p>\n<p><strong>Tariff 02<\/strong>: There are 2 billing rates. For each unit consumed during economy periods (23:00 \u2013 09:00) the billing rate is lower than the billing rate per unit consumed during standard periods (09:00 \u2013 23:00).<\/p>\n<p><strong>Tariff 08<\/strong>: Special tariff for specific categories of vulnerable customers. Specific criteria must be met for choosing this tariff. The charge price is scalable according to consumption.<\/p>\n<p><strong>Tariff 56<\/strong>: The billing rate is fixed but the energy is supplied only during specific hours throughout the day and night which are determined by EAC.<\/p>\n"},{"number":"4","button_label":"Receiver Group","modal_content":"<p>Applicable to tariffs:<\/p>\n<p>56 &#8211; Storage of Thermal Energy Tariff and<\/p>\n<p>46 &#8211; Water-Pumping<\/p>\n<p>It applies where there is a time restriction in electricity supply.<\/p>\n<p>The receiver group determines the period of electricity supply for the purpose of storage of thermal energy or the hours of supply interruption for water-pumping.<\/p>\n<p>&nbsp;<\/p>\n"},{"number":"5","button_label":"METER READINGS (kWh)","modal_content":"<p>In tariffs where the billing rate is fixed for all hours of the day and all the seasons of the year, only one meter reading is displayed.<\/p>\n"},{"number":"6","button_label":"Same period last year\u2019s consumption","modal_content":"<p>It displays the electricity consumption during the same period of the previous year.<\/p>\n"},{"number":"7","button_label":"Graphic Illustration","modal_content":"<p>The graphic illustrates the consumption of electricity for the current period related to the consumption of last year\u2019s period.<\/p>\n"},{"number":"8","button_label":"Basic fuel price Current fuel price","modal_content":"<p>EAC tariffs are structured on a Basic Fuel Price of \u20ac600 per Metric Tonne (MT).<\/p>\n<p>The Current Fuel price is the Weighted Average Fuel Price of the Month (WAFP) per MT for power energy production.The WAFP is calculated every month according to the fuel consumption and cost of fuel as shown below (in simplified form):<\/p>\n<p style=\"text-align: center;\"><span class=\"fraction\"><span class=\"numerator\"><br \/>\nCost of fuel consumption of the month + COSMOS charge*<br \/>\n+ cost of the greenhouse rights**<br \/>\n<\/span><span class=\"denominator\">Quantity of fuel consumed during the month<\/span><\/span><\/p>\n<p>The current fuel price calculated every month is used for:<\/p>\n<ul>\n<li><strong>Monthly customers<\/strong> whose meter reading is recorded the month following the calculation of the current fuel price and<\/li>\n<li><strong>Bi \u2013 monthly customers<\/strong> whose meter reading is recorded two months following the calculation of the current fuel price.<\/li>\n<\/ul>\n<p>* COSMOS charge: A fee is paid by the EAC to COSMOS for every metric tonne of fuel consumed.<\/p>\n<p>** Cost of the greenhouse rights:The purchase cost of the greenhouse rights for the EAC\u2019s Power Stations emissions.<\/p>\n<p><strong>COSMOS<\/strong>: Cyprus Organisation for Storage and Management of Oil Stocks.<\/p>\n"},{"number":"9","button_label":"Fuel adjustment charge","modal_content":"<p>The cost of Power Energy production depends on the cost of the fuel used for generation, which is adjusted on a monthly basis in the following way: The charge per kilowatt\/hour (kWh)refers to the basic fuel price of \u20ac600\/\u039c\u03a4. For every 1 cent increase or decrease in the basic price of \u20ac600\/\u039c\u03a4 of fuel cost, the price per kWh is increased or decreased by the value of the Coefficient of Fuel Adjustment currently in force.<\/p>\n<p>The Fuel Adjustment Charge is calculated as follows:<\/p>\n<p style=\"text-align: center;\"><span class=\"fraction\"><span class=\"numerator\"><br \/>\n(Current Fuel Price \u2013 Basic Fuel Price)<br \/>\nx Coefficient of Fuel Adjustment x 100<br \/>\n<\/span><span class=\"denominator\">1<\/span><\/span><\/p>\n<ul>\n<li>Current Fuel Price<\/li>\n<li>Basic Fuel Price: \u20ac600\/\u039c\u03a4<\/li>\n<li>Coefficient of Fuel Adjustment:\n<ul>\n<li>is the arithmetical coefficient that affects the fuel adjustment and is related to the production unit efficiency<\/li>\n<li>Is revised every six months and<\/li>\n<li>Is published on the EAC\u2019s website<\/li>\n<\/ul>\n<p>The current fuel price calculated every month is used for:<\/p>\n<ul>\n<li>Monthly customers whose meter reading is registered the month following the calculation of the current fuel price and<\/li>\n<li>Bi &#8211; monthly customers whose meter reading is registered two months following the calculation of the current fuel price.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n"},{"number":"10","button_label":"Check Digits","modal_content":"<p>The three Check Digits are necessary along with the account number only for the online settlement of bills.<\/p>\n"},{"number":"11","button_label":"ANALYSIS FOR THE PERIOD","modal_content":"<p>Indicates the consumption period of the bill.<\/p>\n"},{"number":"12","button_label":"Charges of Tariff","modal_content":"<p>EAC has implemented the Operational Unbundling ofits Activities, in accordance with the relevant EU Directive and Decision of CERA. The Authority carries out four Core Regulated Activities: Generation, Transmission, Distribution and Supply. This facilitates the opening up of the electricity market. According to the Operational Unbundling, the electricity tariff methodology provides for the transparent presentation of specific electricity charges as follows:<\/p>\n<ul>\n<li><strong>Electricity Generation<\/strong>: The cost of generation of the electricity consumed<\/li>\n<li><strong>Network Usage<\/strong>: The cost of using the Transmission &amp; Distribution networks and the charge of the Cyprus Transmission System Operator (CTSO)<\/li>\n<li><strong>Ancillary Services<\/strong>: The cost of the safety and uninterrupted operation of the electricity system<\/li>\n<li><strong>Meter Data Management<\/strong>: The cost of meter data management<\/li>\n<li><strong>Electricity Supply<\/strong>: The cost of the services of the Supplier of electricity for the management and service of its customers.<\/li>\n<\/ul>\n"},{"number":"13","button_label":"Special Tariff Discount","modal_content":"<p>The Special Tariff Discount is a discount on energy charges for the customers who belong to tariffs with codes <strong>46 (Water-Pumping)<\/strong> and <strong>56 (Storage of Thermal Energy)<\/strong>, so that their charges are maintained at the same level of previous tariffs applicable prior to 01\/09\/2017.<\/p>\n"},{"number":"14","button_label":"Public Service Obligations","modal_content":"<p>The Cyprus Energy Regulatory Authority (CERA), with its Decision No. 01\/2010, approved as from 1\/8\/2010 the Electricity Authority of Cyprus (EAC) recovers the expenses incurred, due to the additional costs that aroused by the application of the Domestic Use Special Tariff for Specific Categories of Vulnerable Customers (Code 08), by charging the customers\u2019 electricity bills with <strong>Public Service Obligations (PSO).<\/strong><\/p>\n<p>The Public Service Obligations fee is charged to all customers based on their electricity consumption.<\/p>\n"},{"number":"15","button_label":"Total Charges","modal_content":"<p><span><strong><span>Total Basic Price:<\/span><\/strong><\/span><\/p>\n<p>It is the total amount resulting from the variable and fixed charges of each Tariff.<\/p>\n<p><span><strong>Total subject to VAT {19%}:<\/strong><\/span><\/p>\n<p>It is the total amount subject to VAT.<\/p>\n<p>It includes:<\/p>\n<ul>\n<li>The <strong>Total Basic Price<\/strong><\/li>\n<li>The Fuel Adjustment<\/li>\n<li>The Public Service Obligations<\/li>\n<li>The Special Tariff Discount<\/li>\n<\/ul>\n<p><span><strong>Total Charges for the period before VAT:<\/strong><\/span><\/p>\n<p>Is the <strong>Total subject to VAT {19%}<\/strong> and the charge of RES &amp; ES Fund, which is not subject to VAT. It also includes the interest for late payment if it exists.<\/p>\n<p>This total is mainly needed for accounting purposes.<\/p>\n<p><span><strong>Total Charges for the period:<\/strong><\/span><\/p>\n<p>Is the <strong>Total Charges for the period before VAT<\/strong>, plus the VAT charge.<\/p>\n<p>This is mainly needed for accounting purposes.<\/p>\n<p>&nbsp;<\/p>\n"},{"number":"16","button_label":"Amount due Payable until","modal_content":"<p><strong>Amount due:<\/strong><\/p>\n<p>It is the amount that includes all customer charges and any outstanding amount (arrears) of a previous account,minus any credits (prepayment, credits made on the basis of the Customer\u2019s Chart), which the customer must pay to EAC within the specified date stated on the account.<\/p>\n<p><strong>Payable until:<\/strong><\/p>\n<p>It shows the time frame that the customer has at his disposal to pay his bill. 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